How to Accept a Student's Volunteer Hours as a Counselor

Updated 1 month ago by Sarah Welbes

  • In this article, we will show counselors how to accept a student's volunteer hours.
After a student has submitted volunteer hours, and their volunteer supervisor has verified these hours, counselors will be able to accept these hours for the student.

1. Accessing Student Volunteer Hours

From the dashboard, click the Go to Casefile button next to a student's name. From the student's casefile, click on the Volunteer tab in the header.

2. Accept Volunteer Hours

From the Volunteer page, make sure the Pending Approval toggle is clicked. Counselors will then be able to see all volunteer hours that they need to accept.

To accept a student's volunteer hours a counselor should:

  1. Click the arrow on the volunteer session they want to review.
  2. Then leave feedback for the student and volunteer supervisor.
  3. Click the Accept button.

3. Decline Volunteer Hours

To decline a student's volunteer hours a counselor should:

  1. Click the arrow on the volunteer session they want to review.
  2. Leave feedback for the student and volunteer supervisor.
    Because a counselor is declining the hours, they are required to leave feedback.
  3. Click the Decline button.


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